Order support

Return and Cancellation Policy

This policy describes cancellation and return review for the current order review lifecycle.

Cancellations

Submitted orders may be rejected or cancelled during manual review when the request is not eligible to proceed.

Reservation expiry

Catalog availability may change during review. An order submission does not reserve inventory unless Peptide Heroes later confirms a controlled fulfillment path.

Return review

Return handling is not automated in the public order review flow. Contact support with the relevant request or approved sale details for operator review.

Refund states

Refund, cancellation, and void states are handled only through controlled internal workflows when applicable.

Questions about this policy?

Contact support